What is Enterprise training?
Enterprise training is the creation of a set of training principles and practices to allow employees, clients, and partners to have access to knowledge and training when they need it. Access to experts, information and training is essential to remain competitive in a world of rapid content change and to meet business goals.
Enterprise Training and development can be approached in many ways. We've used the knowledge management definition to help explain Enterprise training at EK. Enterprise training is a combination of people, processes, culture, instructional materials, and technologies that enable a comprehensive training strategy to maximize training outcomes throughout the organization.
Why is Enterprise Training Important to Business?
People are more likely to engage in conversations and collaborate when they can find the training content themselves. This leads to a proliferation of knowledge. How can you create an environment where organic training and skill building is encouraged across the enterprise?
Leading Enterprise Training organizations empower people and decentralize education offerings. This strategy encourages learners to be curious and find valuable resources rather than being commanded by the training process. The majority of organizations we've worked with have a number of Enterprise training components, but lack the staff to implement a comprehensive Enterprise Training Program.
Enterprise Training Programs are a roadmap for aligning training with organizational priorities. training programs that are successful use the knowledge management power to go beyond training and provide a more human-centric experience. Enterprise Training Programs extend the training beyond organization levels and provide a clear channel to employees for accessing information and knowledge. This creates better alignment within the enterprise. Successful programs extend beyond the company's walls, allowing clients and partners to be informed and trained about products and services.
Enterprise Training's value is evident from a ROI perspective. People who are supported by their organizations, who have a clear path to success, and feel that they will be set up for success, will remain with the organization. They'll also perform consistently better. Enterprise training results in higher employee and client satisfaction, which in turn leads to lower employee turnover. Simply put, Enterprise training saves your organization money.
Enterprise Training: Key Elements
1. Transcend Training
Training and Development professionals often struggle to move beyond the traditional training box. The traditional training method is vital for the basic teaching of new skills and knowledge. To be effective, microtraining must be added to the traditional training. This is because it can be consumed by learners more easily than long manuals or complex course materials that take several days. The training concepts from larger training programs can be used to create performance support tools, such as checklists or short instructional videos. The material can be reused to repeat the process of training over time.
2. Social and Collaborative Training
People are the best assets for training in most organizations. A robust Enterprise Training Strategy will develop processes and technology platforms to support collaboration, problem solving, and co-creation. These collaborations are often done through discussion platforms and communities of practice like Slack. Incentivizing active participation in training groups is essential for building a collaborative environment. The development of Expert Finders, which are collaborative discussion platforms for the community that allow all members to have a voice can be extremely impactful in larger organizations.
3. Data-Driven
Enterprise Training strategies must generate data to analyze and improve organizational training outcomes. Data collection should be built directly into the technical systems. Data collection has traditionally been the sole domain of classroom rubrics, and summative course assessments. This system can be expanded to track formative assessment data as well as social training activities using the xAPI specifications. As you increase the types of data that you collect, you must ensure that training and development professionals have been trained to create valid and meaningful summative and formative assessments. They should also be able to analyze data in order to incrementally improve training assets.
4. Reusable content
It is not a new concept to need to create reusable material. L&D organisations struggling to define a method should look beyond the traditional models of content development where student manuals were the norm. To create a self-service, reusable content model, training objects are essential. Enterprise Training programs should use a Headless CMS to share content across multiple training contexts. Imagine you have created a 2-minute video explaining how to post a news item on your intranet. This video can be used as a standalone content object within a knowledge database or training module in a larger communications course. If we want to avoid reinventing the wheel, and keep up with multiple versions of training assets that are similar, it is important to architect content so that it can be reused.
5. Findability of training Assets
KM can be used to improve findability through a taxonomy and ontology. A well-designed search system will also help. When you want to expand your training assets, including webinars, job-aids, performance support, communities of practitioners, and subject matter specialists, a well-architected meta data strategy is crucial. These assets may exist in multiple systems due to the variety of training aids. That's fine, as long as they are contextualized with consistent metadata. If you use advanced techniques such as ontologies to link training resources, it is possible to create a network of training materials that can be customized and delivered in an organic way.
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Enterprise Training is a powerful tool that can transform an organization. It can offer significant business value. A learner-centric Enterprise Training Plan results in improved performance, increased engagement and better customer and user experience.
Are you ready to channel your curiosity instead of command and control? Your Enterprise training Program will flourish if you empower individuals to take charge of their own training journey. You'll notice increased engagement, improved workforce skills and a modern culture of training instilled throughout your organization.
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